Contact Us

Customer Support

For help with your account, purchases, refunds, or anything else on TheAppThat, email us:

Open an account help request to follow its status. Priority Support upgrades move these requests ahead of standard requests.

• Email: support@email.theappthat.com

Email inquiries are reviewed in arrival order, typically within a few business days. Include the email address on your account so we can find you faster.

Billing, Refunds & Disputes

For questions about a charge, a subscription, or a refund, email support@email.theappthat.com with "Billing" in the subject line. Our Refunds & Cancellations policy explains how refunds, cancellations, and disputes are handled for each kind of purchase.

To make a voluntary contribution toward platform operating costs, visit Support the platform.

Privacy & Data Rights

• Privacy inquiries and data rights requests: support@email.theappthat.com (subject "Privacy Inquiry" or "Data Rights Request")
• Data Protection Officer: dpo@email.theappthat.com

Response timelines for data rights requests are described in our Privacy Policy.

Accessibility

If you hit an accessibility barrier anywhere on the platform, please tell us - our Accessibility Statement describes our commitment and how we handle reports.